The holidays have arrived, and with them comes family gatherings. With family gatherings comes the distinct possibility that you may be asked to help family members with their computer problems. Here are two sites to help prepare you for the role of being the family computer troubleshooter.
If your family has basic tech questions, Google's new Teach Parents Tech site is sure to help. Teach Parents Tech features a short videos about a variety of basic computing concepts, including how to send email attachments, how to crop photos, how to find information in Google, and more. It also features a form that you can fill out so you can send links to specific videos.
If you need to help with more complicated issues, such as virus removal and computer slowness, pcmag.com has an article dedicated to PC troubleshooting tools that you should have on a USB drive. Some of these tools include antimalware software, a Linux distro, and alternate browsers.
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